Course 201 Curriculum

  • 4 Pillars History

    Learn how 4 Pillars is changing the Canadian insolvency industry. Learn about our network, our people and our services.

  • Skill Development

    In this course you will learn everything you need to feel confident on the phone. Learn how to use effective lead call strategies.

  • Practicum Opportunities

    This course includes a practicum where you get to practice your skills before you have to speak to a lead.

Course Outline

  • 1
    Introduction
  • 2
    Learning Material
  • 3
    Practicum
  • 4
    Feedback
  • Institute Introduction
  • Module 1 Module 1 Quiz Module 2 Module 2 Quiz Module 3 Module 3 Quiz Module 4.1 Module 4.1 Quiz Module 4.2 Module 4.2 Quiz Practicum Case Study
  • Practicum Outline Lead Call Introduction Lead Sheet Call Script Lead Call Specialist Phone Scripts Lead Call FAQ Lead Call Tips Sales Tips for Connecting with Clients Operations Contact Sheet
  • Google Survey

Course 201 Fee

Course 201 Summary

In this course you will learn the skills and techniques to make you successful as a Lead Call Specialist.

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