Course 101 Curriculum

  • 4 Pillars History

    Learn how 4 Pillars is changing the Canadian insolvency industry. Learn about our network, our people and our services.

  • Insolvency Industry

    Learn more about the Canadian insolvency industry. Who are the players, how are we different, why do our clients love us!

  • Growth Opportunities

    As one of the fastest growing companies in the industry we are always looking for great people to join our team.

Course Outline

  • 1
    Introduction
  • 2
    Customer Service
  • 3
    Employee Profiles
  • 4
    Our Industry
  • 5
    Learning Material
  • 6
    Feedback
  • Institute Introduction
  • Introduction What is customer service Why is customer service important Who benefits from customer service How customer service affects others How to create good customer service
  • Introduction What Business Profiles to Include Professional Photo Best Practices Business vs. Personal Privacy
  • How is 4 Pillars Different? Why Use 4 Pillars? 4 Pillars Services Aftercare Services Changing The Financial Industry with Reg Rocha Debt Services Trustees Aftercare
  • Module 1 Module 1 Quiz Module 2 Module 2 Quiz Module 3 Module 3 Quiz Module 4 Module 4 Quiz Course 101 Booklet
  • Google Course Survey

Course 101 Fee

Course 101 Summary

This is introductory course to 4 Pillars Consulting is mandatory for all support staff to pass. Our goal is to ensure that every single person has the same opportunities for advancement in our network.

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